California Cougar Communications an Over-the-Telephone Italian Interpretation Company

An Easy Way to Reach Italian Speaking Patients in Your Area 


Italian Interpretation for Telemedicine/Telehealth


Added physical reach +  foreign languages interpretation = enhanced quality of care + patient retention + very many new patients


Privacy Policy


Last updated 10/07/2020


We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. 


1. Introduction


We are the controller for the personal information we process, unless otherwise stated.

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals (Data Protection Officers) who is/are responsible for compliance with our privacy policy.

You can contact us, including by email at ndm at

You can contact our Data Protection Officer at that same address.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You have requested information from us

You have registered on our site

You have used our products and services.


2. Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested, and to offer you additional products and services in which we believe you might be interested. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as when your name, address and payment information is provided as part of the order process.


3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information, except when required or permitted by law. Providing us with your Personal Information is always your choice. However, if you decline to provide certain information, this choice may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.


4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone, or by corresponding with you via mail, facsimile, or the Internet.


5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected, unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it, or as may be required by law.

Earthlink is hosting the site, and may receive Personal Data from you. Please review Earthlink Terms of Service and Privacy Policy information.


6. Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.


7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.


8. Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.


9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.


10. Handling Customer Complaints and Suggestions

Your rights include: right to information, correction, deletion, processing restrictions (blocking), objection, data portability, right of appeal, right to withdraw consent with future effect, restrictions and right to exercise your rights as an affected party

You may direct any questions or inquiries with respect to our privacy policy or our practices by contacting:

info at

Additional Information



A cookie is a small computer file, or piece of information that may be stored in your computer hard drive when you visit our websites. We may use cookies to improve the functionality of our website, and in some cases to provide visitors with a customized online experience.

Cookies are widely used, and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies, or to have the browser send you a notification when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices of third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Please review the Privacy Policy of Earthlink on the appropriate website.

Information about your use of this site is shared with Earthlink. By using this site, you agree to its use of cookies.




Copyright 2023 California Cougar Communications. All rights reserved.