Q&A for Enterprise Solutions

Productivity, your efficiency and the workflow

How can I work at a satisfactory speed on applications that rely on the Internet? How can I be sure that the connection speed is as promised?

You can get high-speed Internet access at low cost for branch offices and retail locations; we provide Nation-wide Broadband Access, and we guarantee the speed on certain types of connections.

What types of broadband access can I get, and can I select a type of connection for my branch offices that differs from the connection at the headquarters?

We provide Managed Broadband - T1, Bonded-T1, DS-3, Business Ethernet, DSL, Cable, Satellite, and Wireless Broadband Internet access. You can choose the most appropriate connection for each branch.

Productivity, your efficiency and flexibility in location

Can my remote workers access the Internet?

With Nation-wide Broadband Access you can improve remote workers’ productivity; they can access critical information whenever and wherever they need it.

I need to send and receive critical business information securely when I am in remote locations. The problem is that, in some instances, I cannot install a client application on the device. When I travel abroad, I have to use hotspots, and I am concerned about security.

You can access data and applications from anywhere, even abroad, with our Worldwide Dial-Up and Broadband Access. When you need mobile remote access, but you cannot install a client on a device, you can transmit the data securely with an SSL secure connection.

Productivity, your efficiency and how to concentrate on your core business

I need to set up a VPN for the headquarters and several branch offices. The problem is that I do not have time to devote to the project.

We can provide Turn-key Deployment and Logical and Physical Design and Implementation. We design the network, organize the setup, and implement the plan by seamlessly integrating VPN, access, and security into an existing corporate network. This eliminates resource drain on internal IT staff, and enables a faster implementation.

My goal is to get maximum network uptime and performance, to address any problems, and to resolve them quickly. Because of staff limitations, though, I cannot address those issues as well as I would like.

We provide Ongoing Monitoring and Management and 24x7 Technical Support. This way, you can increase business and worker productivity through maximum network uptime and performance; in addition, you can improve worker productivity by freeing internal resources.

ROI, a cost effective solution that suits your needs

If I get a T1 connection at the headquarters, can I get another type of connection at the branch offices? The locations are different, and the needs are different. DSL would be appropriate for some of the branches, and would cost less than a T1.

You can get low cost, high-speed Internet access for branch offices and retail locations. We offer different types of access

Managed Broadband - T1, Bonded-T1, DS-3, Business Ethernet, DSL, Cable, Satellite, and Wireless Broadband Internet access.

We must manage production, and we introduced applications such as CRM, ERP, and VoIP. We have different branches, though, and we must access the applications from all of them. One branch is in an area that is not well served.

You can reliably Manage production and development environments with All types of connections. You can choose among Managed Broadband - T1, Bonded-T1, DS-3, Business Ethernet, DSL, Cable, Satellite, and Wireless Broadband Internet access. If an area is not well served, Satellite and Wireless Broadband Internet access are a possible choice.

ROI, a cost effective solution that is easy to manage

Some of our branch offices are out of state, so we must have several providers. We are not willing to deal with different standards, billing, and support methods, though. This will always be an additional burden. Do we have alternatives?

We offer Nation-wide Broadband Access so you have one provider for your sites all over the country; this way, you save time, because you have one bill, and effort, because we can monitor your entire network. In addition, the expectations, the standards, and the support are the same for all branches.

ROI, important features that provide security and risk management

We have a frame relay connection, but the bandwidth is not sufficient for us anymore, and the service is expensive. Is there another technology we can choose?

MPLS and IPSec VPN offer the same robust privacy as a frame relay network, but with any-to-any connectivity and the extensive reach and flexibility of the Internet. In addition, the MPLS technology is faster than frame relay.

Our IT engineers do not have time to monitor and manage network security. We have considered outsourcing, but we are concerned with the additional costs and the loss of control.

Today’s increasingly sophisticated attacks require an adequate defense. Its implementation can be cost-prohibitive if you attempt it on your own, but becomes affordable if you rely on our Managed Security Services, because the costs are shared by hundreds of other customers. In addition, we offer you control via an enhanced security portal with real-time dashboard views, full access to security policies, and on demand, customizable reporting.

ROI, control on your environment

We do not have sufficient staff to keep the network continuously under control; when we have a problem, our staff is not able to resolve it in a timely manner.

We provide constant insight into network solution with Comprehensive Status, Availability, and Performance Reporting.

We use applications that are critical for our business. Not only do we need a fast connection, but, even more, a reliable connection. We had an outage and lost a lot of money. How can we avoid outages in the future?

You can get Service Level Agreements (SLA) with Customer Credits, Broadband access 24x7 support, monitoring SLA, and CPE (Customer Premises Equipment) support. This way, you get guaranteed response and resolution times for maintaining optimum network performance. You can even get a dial-up or wireless backup connection for disaster recovery.

How can we protect ourselves against outages? We do not have sufficient staff to handle these problems. I know about Service Level Agreements, but I am not happy of the support I am getting from my current provider.

You get a guarantee though our SLA. Our meshed network has intrinsic flexibility and redundancy, and we monitor the status proactively. In addition, you can get Wireless and dial-up backup and connectivity support that are ideal for backup server sites, Disaster Recovery facilities, and mission-critical connectivity solutions. If you choose SSL VPN (flexible remote access) , you get secure Internet access from any device, without a client installed, even if there is an outage in your network.

ROI, flexibility and scalability

We have a frame relay network, and we must add connections to new sites. The procedure is complicated and expensive, because we must add a circuit from the headquarters to each branch. Is there an alternative?

We provide a Scalable and meshed network that is based on MPLS (Multi Protocol Label Switching) protocol. We create a connection to our private network from your headquarters and from each branch. With this method, you get the same security as before, but with enhanced flexibility and at a lower cost. We can add user licenses to the VPN and Internet connection in real time.

ROI, reduction in capital expenses and ease of use

We need to reduce our capital expenses. We have critical business applications, and we want to avoid a major change in our work environment. Can this be accomplished?

You can decrease your capital expenses by relying on a service rather than investing in equipment. If you pay a monthly service fee for Nation-wide Broadband Access, we design and implement the network, and give you the router. There is no change in the work environment, because you can keep your phone system, phones, and LAN.

Q&A FOR Enterprise solutions