Business Structure
Small and medium businesses that employ Mobile professionals and Telecommuters, and have remote offices, and separate locations/sites/branches can benefit from a state-of-the-art communication system.
Business Requirements
These businesses have the following requirements
communication requirements
Efficient, effective, and timely communication with vendors, distributors, and customers
Reliable and efficient call distribution
Secure Services offered to customers through the Internet
Rapid transmission of large files over the Internet
Real-time access to critical information about product development, warehouses, vendors, and shipments
Office administration requirements
Cost-effective solutions for answering services and administrative tasks
Ability to introduce frequent changes to phone lines
Easy to use bill payment solutions
Voice-over-IP, Data, and Mobility Solutions
Converged voice and data communications solutions, such as Voice-over-IP (VoIP), are often a cost-effective way to increase productivity. California Cougar Communications can identify a comprehensive suite of proven solutions, such as IP PBX, Wireless LAN, phones, switches, and routers.
The businesses with the requirements listed above benefit from Voice-over-IP, Data, and Mobility Solutions.
Efficient communication with your customers
With Advanced Voicemail, your customers can view information, perform transactions, and access a directory to reach office employees, telecommuters, and mobile professionals, or to leave a message.
Your customers can call you at the office, and have their calls transferred or forwarded to your wired phone at work or at home, or to your mobile phone.
You can receive phone messages or mobile phone messages, and retrieve them from your e-mail application.
With Hunt groups an incoming call can be directed to an idle station (telephone) in a preprogrammed group when the called station is busy.
Your customers can connect to a reliable Web site to check their account on the Internet.
With Unified messaging, you can receive Voice mail messages and faxes on a device, and a notification of receipt on a different device. The Voice mail messages and faxes can be attached as files to e-mail messages that you can retrieve anywhere.
You can integrate VoIP and Call center functions
Enhanced business to business communication
You can communicate with several parties at once through conference calling, and share files and information through Web conferencing.
The transmission of large files through a high-speed connection is an efficient and time-saving alternative to printing and delivering bulky documents.
Improved Communication and administrative procedures within your business
Telecommuters and mobile professionals can remotely access the office phone system. In addition, they can use applications from PCs, smart phones, and tablet computers away from the office.
Employees, suppliers, business partners, and even customers can use online collaboration tools.
You can enter data through a Web interface to introduce changes in the communication system.
You can pay a single bill for a bundle of Internet and telephone services, and make online payments.
You can rely on High-speed Internet connections
to increase efficiency.
For additional information on these solutions, please see the following:
BUSINESS BENEFITS
